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How Tekabat Protects Your Account Data

We collect only what keeps your bKash, Nagad, and Rocket deposits accurate and your account secure — nothing more.

Data We CollectPayment Data HandlingAccount Security StepsYour Data Rights
Tekabat How Tekabat Protects Your Account Data
DATA SECURITY PRACTICE

Security Steps Behind Your Account

Your Tekabat account sits behind a password and, where you set it up, a one-time code sent to your registered mobile number at login. We use cookies mainly to keep you signed in between the app and browser, not to build an outside ad profile. Records tied to deposits and withdrawals through bKash, Nagad, or Rocket are kept only as long as needed for account and transaction checks. If anything changes on our end, we'll flag it on this page rather than bury it in a separate notice.

Cookie Use On Site

We use cookies to keep your session active as you move between the Tekabat app and browser, remember your device, and hold your login without repeated OTP checks.

Account Sign-In Security

Two-step sign-in with a one-time code sent to your registered mobile number keeps your account tied to your phone, even if you switch between Android and iOS devices.

Data Retention Practice

We keep transaction and account records only as long as needed to confirm bKash, Nagad, or Rocket deposits and withdrawals, or as your local law requires.

Requesting Data Changes

Ask through support to see what account data we hold, correct a wrong phone number or wallet detail, or close your account and remove your profile.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what account data Tekabat holds, or you want something corrected or removed, don't guess — ask us directly. Our support team handles data requests through the same channels you'd use for a login problem or a stuck bKash deposit, so response times follow the account help queue rather than a separate privacy desk. Reach out from the same phone number tied to your account whenever you can; it keeps identity checks quick and your request tied to the right profile in the correct region.

Live Chat Support Open live chat from your account dashboard on mobile or desktop and ask directly about data held under your profile, corrections, or account closure requests.
Email Support Channel Send a written request from the email tied to your account if you want a record of what account data we hold or a formal correction request.
In-App Help Center Raise a ticket through the in-app help center on your phone; include your registered mobile number so we can match the request to your bKash, Nagad, or Rocket wallet.

Common Questions About This Policy

Here are the questions we hear most from account holders checking on data handling, wallet privacy, and how requests get processed across mobile and desktop sign-ins.

We collect your name, phone number, and the wallet you deposit with — bKash, Nagad, or Rocket — plus device data like browser type and IP address for account security.

No. We only match the transaction reference from your payment provider to confirm a deposit or withdrawal cleared; your wallet PIN never touches our servers.

Yes, contact support from your registered mobile number and ask for a record of your account data; we'll confirm what's held once identity checks are done.

Reach out through live chat, email, or the in-app help center with your registered phone number, and tell us exactly what needs correcting or removing.

Yes, the same policy covers your account whether you sign in through the Tekabat app on your phone or through a browser on desktop.

Access depends on your local law and eligible region; where you play from can affect which data rules and retention rules apply to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.