Reference

Terms Conditions for Your Tekabat Account

These Terms & Conditions set out how your Tekabat account works, from opening it with a phone number and OTP through to how bKash, Nagad and Rocket transactions are treated on your wallet.

Account eligibilityWallet & withdrawal rulesCricket & sports termsDevice access rules
Tekabat Terms Conditions for Your Tekabat Account
CONTACT FOR TERMS QUESTIONS

Reach Us About These Terms

Questions about a specific clause in these Terms & Conditions don't need a full read-through of the page first. Message our support team from inside your Tekabat account once you're logged in, and reference the section you're asking about — wallet rules, cricket betting terms or withdrawal verification are the ones we get asked about most. We reply through the same channel you used to open the conversation, so keep notifications on for your account if you're waiting on a written answer to a terms question.

In-Account Messaging Send a message straight from your Tekabat account dashboard when a Terms & Conditions clause needs clarifying — mention the section number so we can point you to the exact wording that applies to your situation.
Email Support Write to our support address with your registered phone number and the terms question you have; keep the same wallet name on file so we can match your account without extra back-and-forth.
In-App Help Center Open the help section inside the Tekabat app or mobile browser for the plain-language breakdown of deposit, withdrawal and account rules before you message us directly.
DATA HANDLING & SECURITY

Handling Your Data Under These Terms

Your Terms & Conditions acceptance also covers how we handle account data day to day. We store your registration details, deposit history through bKash, Nagad and Rocket, and device login records only as long as needed for account verification and dispute checks. Cookies on Tekabat keep your session active between the mobile site and the app, so you're not asked to re-enter your PIN every time you switch screens. If you want a copy of your data or ask us to correct something on file, message support from your account and we'll confirm the request in writing.

Session Cookies

We use cookies to keep you logged in as you move between the Tekabat app and mobile browser, so switching from a bus ride to your desktop later doesn't reset your session or wallet view.

Account Verification

Before a withdrawal clears, we may ask for details matching your bKash, Nagad or Rocket registration to confirm the account belongs to you; this check protects your balance from being pulled by someone else.

Data Retention

We keep transaction and login records only as long as needed for account support, dispute checks or requirements under local law, then remove what's no longer necessary from active systems.

Request Changes

Message us from your account if the details on file are wrong or you want to update your registered phone number; we confirm identity first, then update the record tied to your Tekabat wallet.

Common Questions on Our Terms

A handful of questions come up again and again once you start playing on Tekabat, from wallet mismatches to how crash games are treated under these terms. Here's what we tell you directly, without sending you searching through the full clause list.

Yes — confirming your phone number with the OTP code during sign-up counts as acceptance. From that point, deposits through bKash, Nagad or Rocket and every game round follow the terms live on Tekabat.

Access depends on your local law and the region you connect from. If cricket betting, sportsbook markets or specific slot rooms are restricted where you are, that section of the lobby won't be reachable.

Deposits and withdrawals must line up with the name on your Tekabat account. A mismatch pauses the transaction until you verify ownership, since this rule protects your wallet from unauthorised use.

Yes. Each round in crash-style games follows the rules published for that game at the moment you play — the multiplier outcome or cash-out point recorded then is what these terms treat as final.

We can update wording as payment partners, game providers or local rules change. The version published on Tekabat at the time you use your account is the one that governs that session.

Message support from inside your logged-in account and state clearly what you're requesting. We verify your identity against your registered phone number, then respond with the record or correction in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.